All pricing is in Australian dollars and includes GST. You will be able to view the GST component of your purchase on your invoice.

All prices are subject to change without notice and all items remain property of Cook Street Collective until paid for in full.


All orders will be processed within 3 business days (excluding public holidays) of the order being entered into our system, unless the artwork is part of an exhibition in our Blackroom Gallery, if so then the artwork will be processed within 3 business days from the close of the exhibition. Please allow approximately 5 business days from this date for shipping, depending on where it is going in Australia.

Shipping on all items is based on Australia Post rates, (courier rates for larger works) and calculated on the total weight of the order and delivery address.

International postage times vary.

Should your item/s not be available for any reason, you will be contacted immediately by one of our staff.


We always do our best to package products appropriately to avoid any damages, however if you do receive a product that has been damaged in transit please contact us within 3 working days from receipt date via email:

We will then require the product to be returned in order for you to receive a replacement.


Delivery is charged as per Australia Post rates for smaller items, or we set flat rates for larger items and ship with a courier service.

Packages sent to major cities generally take 5 working days from the date of shipment to the date of delivery. Please allow longer for regional areas. International shipping times vary.

Please note these figures are a guide only and we do not have any control over your package once it is with the transit supplier.


If you wish to purchase from the Cook Street Collective online shop you must be of legal age. If you are under the age of 18, please ensure you have the permission of a parent or guardian before proceeding to checkout.

All personal information provided to us must be correct and truthful at the time of purchase. Any attempts of fraud will be detected and passed on to the appropriate authorities. Please ensure you enter the correct delivery address. We will not be held responsible for any incorrect delivery addresses given or any parcels returned to us as a result of incorrect delivery instructions or failure to collect items from Australia Post/Transit company if notified. Such items will incur new delivery charges before being dispatched again.

All items in our store are to be purchased for private use only and not for resale. Cook Street Collective has the right to decline orders that we suspect to be intended for resale.

Should you have any queries with regards to our Shipping and Payment Policies, please contact us at:

03 5989 1022
Cook Street Collective
41 Cook Street
Flinders VIC 3929



These Terms and Conditions of Use (the “Terms of Use”) apply to the Cook Street Collective website located at


We accept PayPal and EFT payments for Online Purchases. Should you have any questions regarding payment methods please contact us at

Cook Street Collective does not store any of your credit card information. Our secure, encrypted payment gateway is provided by Westpac so you can be sure your personal details are protected.


Please retain your receipt for proof of purchase.

Should you receive an incorrect or faulty product, please immediately contact Cook Street Collective and we can arrange either a goods exchange, refund or gift voucher replacement. Goods will not be accepted for return or refund later than 10 days from the date of purchase. Proof of purchase must be provided.

If you receive any product that is damaged, we will send you a replacement as soon as possible (depending on product availability) once we have received return of the damaged product and proof of purchase. All replacement items for damaged products will be shipped at our cost.

Note: Shipping charges will only be refunded in the case that an error was the fault of Cook Street Collective.

If you simply change your mind about your purchase, we will offer an exchange only if you return the purchase within 10 working days, all return shipping charges are your responsibility.

We do not offer refunds for change of mind on purchase only exchanges.

Cook Street Collective reserves the right to reject a return from anyone if any of the above conditions are not met or in the case of excessive returns. We have the right to not accept returns for items that are not in new condition/not in the original packaging. All costs involved in returning items will be at purchasers expense.

Your order cannot be cancelled once the order has been shipped. The returns policy conditions will apply.

In the event that you wish to return any product please contact and advise us that you would like to return your purchase, before shipping any item(s).

Please send your return parcel to:

Cook Street Collective
41 Cook Street
Flinders VIC 3929


We reserve the right to modify or terminate our Terms of Use in the future, for any reason, and without notice, without liability to you or any other user or any third party. Please review these Terms of Use from time to time so that you will be appraised of any changes.

Should you have any queries with regards to our Refund Policies, please contact Cook Street Collective at


This privacy statement applies generally to the Cook Street Collective website and services provided and documentation completed via the website. By accessing the website you are agreeing that your usage is subject to this Statement.

Personal information means any information or an opinion about you from which your identity is apparent or can reasonably be ascertained.


  • We will record your e-mail address if necessary for the provision of a service to you such as the information you requested
  • We will only use your e-mail address for the purposes for which you provided it
  • Your e-mail address will not be added to a mailing list unless you have specifically requested this (for the purposes of receiving update materials)
  • We will not disclose it without your consent
  • If you choose to undertake the web transactions described below, Cook Street Collective will attempt to identify some of your personal details.
  • If you buy something from Cook Street Collective over the web and use a credit card to pay for your purchase, Cook Street Collective discloses the credit card details you provided to the financial institution providing your payment service and gives your address to the company that delivers the goods you bought.

If you request information be sent to you about Cook Street Collective or its programs, exhibitions and events, Cook Street Collective will use personal information such as your name and address In addition, Cook Street Collective is required to permit a law enforcement agency exercising a warrant to inspect it’s website logs as part of an investigation.


This website uses ‘cookies’. A cookie is a small data structure sent from a web server to the internet browser and saved on your hard drive as a text file. The information is made up of a string of letters and numbers which uniquely identifies your computer and any user name or password that you may have already registered on this website. The information collected is used to authenticate or identify whether you are registered on this website, without requiring you to re-enter details each time you log on to this website.

Most web browsers are set to accept cookies. If you do not wish to receive cookies, you can disable this function or delete existing cookies in your web browser, although doing so may restrict access to or use of some of the pages on this website.

Cookies are not used to collect and store your personal information. Cookies store information such as your server address, your top level domain name, the date and the time of your visit to this website, the pages you accessed and downloaded, the address of the last website you visited and the type of browser you are using. If you choose to personalise this website, the cookies will also enable this website to remember your preferred settings for your subsequent visits.

The shopping cart utilises cookies to maintain your product selections and perform the online payment function.

Cook Street Collective uses this information for monitoring website use to facilitate website management, development and planning.


If you provide personal details during your visit to this website, then Cook Street Collective only use and disclose your personal information for the purpose for which it was collected. Any other type of use and disclosure will require your consent, or be in accordance with prescribed exemptions under privacy laws.

For example, if you complete an online form requesting services, unless you give consent to your personal details being used for other purposes, then those details will only be used for the purpose of requesting that service, for a secondary related purpose, or for another that falls within one of the exemptions of use and disclosure in the privacy legislation.


Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.


This website privacy statement does not extend beyond the Cook Street Collective website. When linking to other sites you should familiarise yourself with their website privacy statements.

How to contact Cook Street Collective to enquire about a website privacy issue

If you wish to enquire about the use of your personal information contact us at:


Cook Street Collective
41 Cook Street
Flinders VIC 3929


Cook Street Collective will provide you with access to personal information acquired or presented about you on the Cook Street Collective website for the purpose of verification and correction. Victoria’s Information Privacy Act requires you to use the processes established by the Freedom of Information Act 1982 to access personal information.